1. What is DLT registration, and why is it required?
DLT stands for Distributed Ledger Technology — a TRAI-mandated system designed to combat SMS spam and ensure full regulatory compliance. If you're sending promotional, transactional, or service-related SMS in India, DLT registration is not optional — it's mandatory.

 

2. Who needs to register as an Entity on DLT?
Any business or individual sending bulk SMS — whether promotional offers, OTPs, or service updates — needs to register as a Principal Entity (PE) on a telecom operator's DLT portal.

 

3. What documents are required for registration?
It depends on the type of entity:

• Government Entities:

  • Email from a competent authority

  • Letter on official letterhead

  • TAN

  • GST Certificate

• Non-Government Entities:

  • PAN or TAN

  • Trade License or Shops & Establishment Certificate

  • GST Registration

  • Certificate of Incorporation (for companies)

 

4. Which telecom operators provide DLT registration?
You can register through any of the following telecom providers:

• Airtel – [DLT Airtel Portal]

• Jio – [DLT Jio Portal]

• Vi (Vodafone Idea) – [DLT Vi Portal]

• BSNL – [DLT BSNL Portal]

• Tata Tele – [DLT Tata Portal]

 

5. What are the steps for DLT registration?

1. Visit the telecom operator’s DLT portal.

2. Click on “New Registration.”

3. Choose Principal Entity Registration.

4. Upload your KYC documents.

5. Wait for verification (usually 72 hours).

6. Once approved, you'll receive your unique PE ID by email.

7. Log in to register headers and message templates.

 

6. How long does DLT registration take?
Typically 2–3 working days after submission — assuming all your documents are in order. Delays happen if paperwork is missing or mismatched.

 

7. Can I register on multiple DLT portals?
Yes! You're allowed to register with more than one operator. Each will issue its own PE ID. Just remember: you can only send messages through a telecom network you're registered with.

 

8. Is there a registration fee?
Some operators do charge a small fee for registration, header approvals, or template verification. The cost — if any — will be communicated during or after registration.

 

9. How do I register headers and templates?
Once your PE ID is active:

• Log into the portal

• Navigate to the SMS Headers or Templates section

• Fill in and submit the necessary details for approval

 

10. What if my registration is rejected?
No worries — you’ll get an email explaining why. Usually, it’s a documentation issue. Just correct the problem, reapply, and you're back on track.

 

11. How can I update my registration details?
Log into your DLT portal account, head to Profile or Account Settings, and upload the updated information or documents. Some changes may require operator approval.

 

12. What is the cooling-off period for new registrations?
Once approved, you've got 30 days to complete any pending payment or activation steps. Miss that window, and your registration might get canceled.